Having trouble finding time for training? Check out the how-to videos in EASA’s new series Electric Motor Repair Tips.
EASA Learning Center
Industry-specific online training
available 24/7/365
For an incredibly low cost, you can now provide employees with 12 months of access to much of EASA's training without leaving the service center!
Highlights
- Sold as a 12-month subscription and provides access to all content.
(Details below) - Training targets all employees of all skill levels.
- Purchase online for instant access.
(Requires logout and login for correct permissions to be assigned) - Each subscription licenses one "seat" within the EASA Learning Center.
- The number of seats purchased determines how many students can train concurrently. Need to train more than one at a same time? Buy additional subscriptions.
(Note: Any coursework completed or credits/certificates earned are tied directly to the student currently holding a valid subscription. When sharing a licensed seat(s) among multiple students, the licensed seat(s) must be reassigned before the new student can begin earning credits/certificates under their name. Do not share logins. Logins are unique to each individual. Sharing a login will result in all credits/certificates being granted to one individual.) - Employers can move students in and out of seats during an active subscription period.**
(Not applicable to the ERT Certificate Program, contact EASA Member Services for assistance) - Details about completed courses are automatically copied into the students' My EASA account.
- Primary contacts can view and download information about their their employees' completed courses ... FREE ... No subscription required!
(Course name, Start date, Completion date, Certificate issue date, Time spent in course, Score, Score percentage, Score range, Credits earned) - Technical and safety content licensed from TPC Training reviewed and selected by EASA's Technical Education Committee.
- Management and Leadership content licensed from the American Management Association reviewed and approved by EASA's Management Service Committee.
- EASA has negotiated steep discounts on behalf of our members for third-party training costing thousands elsewhere.
Use of a laptop/desktop or tablet is highly recommended for the best experience. Not all content is compatible with small screens (i.e., smartphones).
All learning content is presented in English.
Comparison of Subscription Options
| General Learning Library | ERT Certificate Program LEARN MORE |
Company Manager/Reporter† | |
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| EASA member price | $599* per seat per year |
$799* per seat per year |
$59* per seat per year |
| Nonmember price | $1199* per seat per year |
$1598* per seat per year |
$149* per seat per year |
| Approximate hours of available training | 507 | 507 | 0 |
| Hours of required training | N/A | 151 | N/A |
| Approximate cost per hour of available training (member/nonmember) |
$1.18 / $2.36 | $1.58 / $3.15 | N/A |
| Students can be moved in and out of licensed seat(s) online at any point during subscription period** (Note: You have 2 weeks after purchase to assign a student to an ERT Certificate seat. After that time no changes can be made. In the event an ERT Certificate candidate leaves their company, a manager may contact EASA Member Services for a special exemption to reassign remaining portion of subscription to a new student) |
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| EASA Seminars Video presentations with quizzes
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| EASA Vo-Tech (9 courses, 182 lessons, 135 hours) Note: Printed version of this training no longer available. |
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| EASA's How to Wind Three-Phase Stators*** (13 lessons, 8-10 hours) |
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| Introduction to ANSI/EASA AR100 (1 hour) |
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| Introduction to the EASA/AEMT Good Practice Guide to Maintain Motor Efficiency (1 hour) |
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| Technical courses licensed from TPC Training (27 courses, 195 lessons, 189 hours) Details below |
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| Safety courses licensed from TPC Training (21 courses, approx. 24.5 hours) Details below |
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| Management and Leadership courses licensed from the American Management Association (43 courses, approx. 27 hours) Details below |
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| EASA Online Sales Training Videos*** (11 courses, 13.5 hours) |
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| Access to select EASA webinar recordings and related quizzes | |
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| Ability to earn Certificates of Completion, EASA CEUs | |
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| Instant access to new courses as they become available | |
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| Provides structured training path for onboarding general electromechanical repair technicians | |
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| Access to special on-the-job training checklist | |
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| Ability to earn EASA's Electromechancial Repair Technician (ERT) Certificate | |
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| Online recognition of ERT Certificate awardees | |
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| Recognition of ERT Certificate employees as part of EASA online company profile | |
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| Upon completion, student will recieve a complimentary "Education & Solutions Expo" registration to the EASA Convention & Solutions Expo.† | |
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Ability to view additional details and progress reports (complete and incomplete courses) for employees at your business location** ††
Note: At this time, company manager/reporter and employees must belong to the same company location within EASA's database. Company manager/reporter subscription will not allow for viewing employees from multi-location companies. |
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* All subscriptions are nonrefundable
** Any coursework completed or credits/certificates earned are tied directly to the student currently holding a valid subscription. When sharing a licensed seat(s) among multiple students, the licensed seat(s) must be reassigned before the new student can begin earning credits/certificates under their name. Do not share logins. Logins are unique to each individual. Sharing a login will result in all credits/certificates being granted to one individual. NOTE: The ability to reassign licensed seats is restricted to those who have a company within EASA's database and all students must be from that same company location.
*** EASA's How To Wind Three-Phase Stators and EASA's Online Sales Training videos will no longer be available as standalone products outside the EASA Learning Center. Companies that have previously purchased the standalone products will continue to have access to them outside of the EASA Learning Center.
† EASA will grant a complimentary “Education & Solutions Expo” registration to the EASA annual convention to those successfully completing the ERT Certificate Program; all other expenses will be the responsibility of the student's company or the student.
†† Primary contacts will have FREE access to view details for courses completed by their employees within their My EASA account pages. No subscription required. Information available for free regarding completed courses includes: course name, start date, completion date, certificate issue date, time spent in course, score, score percentage, score range, and credits earned. Those with a company manager/reporter subscription will also have access as part of their subscription. At this time, the primary contact, company manager/reporter and employees must all belong to the same company location within EASA's database.
Courses Licensed From TPC Training
Technical Training
Each lesson is approximately 1 hour
- AC Control Equipment – 10 lessons
- Basic Hydraulics – 10 lessons
- Basic Milling Procedures – 5 lessons
- Basic Pneumatics – 10 lessons
- Digital Logic Systems – 5 lessons
- Electrical Troubleshooting – 10 lessons
- Equipment Installation – 5 lessons
- Hydraulic Troubleshooting – 10 lessons
- Indexed Milling Procedures – 5 lessons
- Installing and Replacing Bearings and Shaft Seals – 5 lessons
- Lathe Turning Work Between Centers – 5 lessons
- Lathe—Machining Work in a Chuck - 5 lessons
- Lubricants and Lubrication – 10 lessons
- Machine Shop Job Analysis – 5 lessons
- Machine Shop Practices – 6 lessons
- Machine Shop Shaping Operations – 5 lessons
- Machine Shop Turning Operations – 5 lessons
- Mechanical and Fluid Drive Systems – 5 lessons
- Mechanical Drive Maintenance – 5 lessons
- Metals in the Plant – 10 lessons
- Multiple Machine Procedures – 5 lessons
- Pneumatic Troubleshooting – 10 lessons
- Power Supplies – 6 lessons
- Programmable Logic Controllers – 7 lessons
- Pump Installation and Maintenance – 5 lessons
- Pumps – 10 lessons
- Variable Frequency Drives – 10 lessons
Safety Training
Each course is approximately 20-35 minutes
- Accident Investigation
- Arc Flash
- Back Safety in Industrial Environments
- Back Safety in Office Environments
- Chemical Hazards - OSHA'S Hazard Communication Standard
- Electrical Safety
- Electrical Safety and Protection
- Electrical Safety in the Workplace—Understanding NFPA 70E®
- Forklift Safety: Industrial Counterbalance Lift Trucks
- Forklift/Powered Industrial Truck Safety
- Hand and Power Tool Safety
- Hazard Recognition
- Introduction to GHS: The Globally Harmonized System
- Lead Exposure in General Industry
- Lock Out/Tag Out
- Machine Guard Safety
- Materials Handling Safety
- Rigging Safety
- Safe Lifting
- Safety Awareness for New Employees
- Welding Safety
EASA Vo-Tech Program
Volume 1: Safety
This course explains government involvement in ensuring a safe workplace and discusses safety in various maintenance situations, personal protective equipment and fire safety. It also covers techniques and safeguards in the use of rope, chain, hoists, and scaffolding when moving heavy plant equipment and maintaining plant utilities.
Duration: Approx. 19 hours
- Introduction to Safety and Health
- Government Safety and Health Regulations
- Personal Protective Equipment
- Chemical Safety
- Tool Safety
- Material Handling
- Working Safely with Machinery
- Working Safely with Electricity
- Electrical Equipment Safety
- Fire Safety
- Protecting Your Health
- A Safe Work Environment
- Introduction to Industrial Rigging
- Wire Rope and Wire-Rope Slings
- Chain and Metal-Mesh Slings
- Fiber Rope and Webbing Slings
- Industrial Hoists and Cranes
- Operating Practices
- Scaffolds and Ladders
Volume 2 - Basic Shop Skills 1
This course begins by introducing mathematical basics—numbers and numerals, subtraction, addition, multiplication, and division. It examines common fractions and decimal fractions, ratios and proportions, powers and roots, and discusses the calculator and its usage. It moves on to cover geometry, algebra, and formulas for problem solving. It finishes by covering units of measurement used in commercial and industrial applications including accuracy and tolerance.
Duration: Approx. 18 hours
- Whole Numbers
- Common Fractions
- Decmal Fractions
- Ratios and Proportions
- Powers and Roots
- Calculators
- Geometry
- Algebra
- Using Formulas
- Units of Measurement
- Metric Measurement
- Linear Measurement
- Comparison and Surface Measurement
- Measuring Motion
- Measuring Forces
- Measuring Temperature
- Measuring Fluids
- Measuring Electricity
Volume 3 - Basic Shop Skills 2
This course introduces the student to nonmetal materials, reading blueprints and general troubleshooting skills. Nonmetal materials describes how they are most frequently used, their properties, characteristics, and classifications. It also covers synthetic and natural materials. Reading blueprints covers all types of blueprints used in industrial plants. It discusses reading blueprints outlining machine parts and machine drawings, and examines pneumatic, piping, plumbing, and electrical drawings. This course also explores the subject of troubleshooting and the importance of proper maintenance procedures.
Duration: Approx. 18 hours
- Introduction to Nonmetals
- Paints and Coatings
- Industrial Chemicals
- Carbon
- Introduction to Blueprints
- Machine Parts
- Machine Drawings
- Piping and Plumbing Drawings
- Electrical Drawings
- Sketching
- Introduction to Troubleshooting
- Working with People
- Troubleshooting Techniques
- Aids to Troubleshooting
- Preparing for Troubleshooting
- Using Schematics and Diagrams
- Solving Mechanical Problems
- Solving Electrical Problems
Volume 4 - Basic Electricity 1
This course covers a basic, non-mathematical approach to understanding principles of electricity. It introduces electron theory, static electricity, electrons in motion, and magnetism. It also covers basic methods of measuring current, voltage, and resistance during electrical troubleshooting procedures; and explains circuit components-conductors, insulators, resistors, capacitors-and simple Ohm's Law calculations for DC and AC circuits.
Duration: Approx. 15 hours
- Introduction to Electricity
- Static Electricity
- Current Electricity
- Magnetism
- Current, Resistance and Potential Difference
- Electrical Components
- Conductors
- DC Circuits
- AC Circuits
- Electronics
- Solving Problems in DC Circuits
- DC Series Circuits
- Parallel Circuits
- Series-Parallel Circuits
- DC Circuits in Use
Volume 5 - Basic Electricity 2
This course covers differences between DC and AC circuits. Explains AC sine wave, using vectors to solve AC problems, calculating impedance in circuits having inductance, capacitance, and resistance. It also covers the maintenance procedures and principles on which electrical test instruments operate. Basic instruments covered in this online course include voltmeter, ammeter, wattmeter, ohmmeter, megohmmeter and multimeters.
Duration: Approx: 10 hours
- Principles of Alternating Current
- Mathematics in AC Circuits
- Inductance and Inductive Reactance
- Capacitance and Capacitive Reactance
- Impedance
- Three-Phase Circuits
- Principles of D'Arsonval Meters
- Digital Meters
- DC Instruments
- Electrical Resistance
Volume 6 - Basic Mechanics 1
This course covers the most important hand and industrial power tools used on the job. It begins with measuring tools, including a discussion of units of measurement. It examines wrenches and screwdrivers, pipefitting tools, plumbing tools, sheet metalworking tools, machinists' metal-working tools, electric drills, electric hammers, pneumatic drills and hammers, screwdrivers, nutrunners, wrenches, electric sanders, grinders, and shears. It also covers hoisting and pulling tools as well as tool sharpening techniques for selected tools.
Duration: Approx. 14 hours
- Measuring Tools
- Wrenches and Screwdrivers
- Pipefitting Tools
- Plumbing Tools
- Sheet Metalworking Tools
- Metalworking Tools
- Hoisting and Pulling Tools
- Electric Drills
- Electric Hammers
- Pneumatic Drills and Hammers
- Screwdrivers, Nutrunners and Wrenches
- Electric Sanders
- Grinders and Shears
- Tool Sharpening
Volume 7 - Basic Mechanics 2
This course covers belt drives, chain drives, gears and gear drives, adjustable-speed drives, shaft alignment, shaft coupling devices, and clutches and brakes. It also covers principles and applications of various types of bearings, including plain journal, ball, and roller bearings. It explains installation, inspection and maintenance of bearings, as well as specialized bearings, including powdered-metal, nonmetallic, and hydrostatic bearings. It includes information on bearing seals, lubrication, and maintenance practices.
Duration: Approx. 18 hours
- Belt Drives
- Chain Drives
- Gears
- Gear Drives
- Adjustable-Speed Drives
- Shaft Alignment
- Shaft Coupling Devices
- Clutches and Brakes
- Bearings and Shafts
- Plain Journal Bearings
- Antifriction Bearings
- Ball and Roller Bearings
- Specialized Bearings
- Bearing Seals
- Lubrication
- Bearing Maintenance
Volume 8 - AC Motors
This course covers the types and operating principles of common single-phase and three-phase motors. It explains how to identify motor leads on split-phase, capacitor-start, capacitor-run, permanent split capacitor, and repulsion motors. Also covers universal motors, shaded-pole motors, and other special types, including synchro and servo systems. It provides general maintenance procedures on all motors as well as control circuits and combination starters. Troubleshooting is discussed including use of schematic diagrams, determining sequence of operation, use of building diagrams, single-line diagrams, and identifying unmarked leads on three-phase delta and Y-connected motors.
Duration: Approx. 14 hours
- Introduction to Single-Phase Motors
- Split-Phase Motors
- Capacitor Motors
- Repulsion Motors
- Universal Motors
- Special Motors
- Motor Installation
- Motor Maintenance
- Principles of Three-Phase Motors
- Induction Motors
- Synchronous Motors
- Multispeed Motors
- Maintaining Three-Phase Motors
- Troubleshooting DC Motors
- Troubleshooting AC Motors
Volume 9 - DC Motors
This course covers DC power applications in industry, types of DC generators, operating characteristics of DC motors, DC armature principles, and armature maintenance and repair. It includes types of DC relays, DC controllers, overspeed and overload protection, drum and reversing controllers, dynamic braking, DC power supplies, diodes, semiconductors, SCR principles, and DC maintenance practices. Troubleshooting is also discussed.
Duration: Approx. 7 hours
- DC Power in Industry
- DC Electromagnets
- DC Generators
- DC Motors
- DC Armatures
- Maintenance of DC Equipment
Courses Licensed From The American Management Association
Analytical Intelligence
Each lesson is approximately 20 minutes. Some courses are made up of multiple lessons.
- Analytical Thinking (46 minutes)
- Becoming a Strategic Thinker
- The ART of Analytical Thinking
- Creativity & Innovation (56 minutes)
- Creative Thinking Techniques
- Five Phases of the Creativity-to-Innovation Process
- Fostering Creativity and Innovation in Others
- Effective Problem Solving and Decision Making Tools (20 minutes)
- Key Components of Critical Thinking (20 minutes)
- Managing & Mastering Data (75 minutes)
- Analyzing Data Using the DASA Model
- Leading the PAC: Researching and Presenting Data
- Statistical Analysis Tools and Techniques
- Presenting Visually Compelling Data
- Strategic Thinking (47 minutes)
- Strategy Development and Execution - The ADEPTT Model
- Strategy Execution: Elements of a Sound Strategy
Introduction to Business Basics
Each lesson is approximately 20 minutes. Some courses are made up of multiple lessons.
- Achieving Growth by Building, Buying, or Partnering (18 minutes)
- AMA's Legal Guide for Managers & Supervisors (30 minutes)
- Becoming a Trusted Advisor (20 minutes)
- Building a Customer-Focused Strategy (20 minutes)
- Diversity & Inclusion in the Workplace (55 minutes)
- Diversity & Inclusion: Creating an Inclusive Culture
- Diversity & Inclusion: Understanding the Impact
- Enhancing Effectiveness Through Diversity
- Introduction to Finance (74 minutes)
- Accounting 101
- Balancing the Books: Booking Journal Entries
- Creating and Presenting Operational Budgets
- The Role of the Controller
- Managing Projects (63 minutes)
- Creating a Work Breakdown Structure (WBS)
- Managing Projects Effectively
- Utilizing Effective Risk-Response Strategies
Professional Effectiveness
Each lesson is approximately 20 minutes. Some courses are made up of multiple lessons.
- Assertive Communication Skills for Women (20 minutes)
- Conflict Management (40 minutes)
- Strategies for Managing Situational Conflict
- Turning Resistance and Conflict into Collaboration and Consensus
- Effective Communication (145 minutes)
- Framing the Message for Greater Impact
- Principles of Effective Business Writing
- Building Credibility and Trust for Improved Communication
- Communication Skills of a Credible Leader
- Persuasive Communication Skills for Leaders
- Enhancing Collaborative Communication
- Enhancing Communication Skills
- Emotional Intelligence (80 minutes)
- Applying Mindful Behaviors at Work
- Developing Awareness that Leads to Emotional Regulation
- Leading with Emotional Intelligence in the Workplace
- Understanding & Applying Your Locus of Control at Work
- Establishing Presence & Credibility (20 minutes)
- Leading Your Team Through Ambiguity (20 minutes)
- Motivating and Influencing Throughout the Organization (20 minutes)
- Navigating Organizational Politics (18 minutes)
- Presentation Skills (58 minutes)
- Developing & Organizing Presentation Content
- Key Presentation Skills - Balancing Verbal & Non-Verbal Content
- Tips for Flawless Virtual Meetings
- SEAL Approach to Building Organizational Agility (28 minutes)
- Time Management (61 minutes)
- Creating Boundaries and Balance
- Planning for Success
- Routines that Support Efficiency and Productivity
Relationship Management
Each lesson is approximately 20 minutes. Some courses are made up of multiple lessons.
- Building a 360-Degree Network of Influence (20 minutes)
- Building and Maintaining Trust (20 minutes)
- Coaching for Performance (40 minutes)
- Coaching for Performance
- Leveraging Feedback to Strengthen Employee Commitment
- Collaboration: Becoming an Effective Team Member (103 minutes)
- Building Better Work Relationships
- Building Your Strength as a R.E.A.L. Team Player
- Enhancing Team Unity and Success
- Manager's Guide to Collaboration
- Successfully Working in Hybrid Teams
- Creating a Motivational Climate (15 minutes)
- Cultivating Diverse Company Culture (45 minutes)
- Being an Ally in a Diverse Working World
- Creating a Culture of Belonging
- Delegation for Growth and Development (20 minutes)
- Giving and Receiving Feedback (22 minutes)
- Persuasive Techniques to Influence Others (20 minutes)
- Resolving Conflict in the Workplace (20 minutes)
- Tips for Managing Progressive Discipline (20 minutes)
Training and Facilitation
Each lesson is approximately 20 minutes. Some courses are made up of multiple lessons.
- Beyond Lecture: Training Tools to Enhance Training (20 minutes)
- Experiential Learning: Maximizing Learner Engagement (21 minutes)
- Facilitation Skills for Trainers (22 minutes)
- The Manager's Role as Facilitator (20 minutes)
- The ADDIE Model (20 minutes)
Frequently Asked Questions
I just bought a subscription. Why can't I or my employee(s) access any courses?
If you just bought a subscription or if a licensed seat was just assigned to you, you may need to logout and login again in order for the proper permissions to be assigned to your user.
Also, make sure that the subscription seat/license has been assigned to an individual. Go to http://go.pingguozs.com/manage-my-elc to assign persons to any subscription that you have purchased.
I have a subscription. Where do I go to start my learning?
You should have received an email with directions for your next steps. If not, use any of these ways to access the EASA Learning Center ...
| Go to learn.pingguozs.com (Hint: bookmark it for quick reference) |
Go to http://pingguozs.com/training/online then click on the large orange button. |
Hover over TRAINING in the main navigation menu at pingguozs.com, then click on “EASA Learning Center” OR click the orange “GO TO THE LEARNING CENTER” button. |
LOGIN REQUIRED
You must login using your EASA username and password in order for the system to recognize your subscription and other personal information. Do not share your login credentials with others. All course progress, grades and certificates will be credited to the student who is logged in. Once in the EASA Learning Center, click on the icon in the upper right corner; your name should be displayed. Your name should also appear in the “Logged in user” blocks that appear within each course as well as on the home page. If your name is not displayed, stop and contact EASA (learn@pingguozs.com).
I have an ERT Certificate Program subscription. How do I access the course?
The ERT Certificate Program is made up of many individual courses from throughout the EASA Learning Center. This brief video will walk you through enrolling in the course and how to access the required components.
I know my subscription is good, but I'm seeing a "subscription expired" message.
This more than likely is a page caching issue with your web browser and may most likely occur with companies that have purchased a general learning library subscription.
Here is an example scenario: Employee "A" has a valid subscription. Employee "A" logs in and works on their courses. Later, their employer moves their subscription to employee "B". Employee "A" logs into the EASA Learning Center and discovers their subscription is no longer valid and a subscription expiration message is displayed. Employee "A's" web browser caches this page containing the expiration message. Some time later, the employer moves the subscription from employee "B" back to employee "A". Employee "A" returns to the EASA Learning Center with his valid subscription, but sees an erroneous "subscription expired" message. This is because the web browser is displaying an old cached version of the page. Clearing the cache and reloading the page takes care of this problem.
How to clear the cache
Microsoft Edge
- Press Ctrl, Shift, and Del simultaneously
- Select a time range
- Check the boxes for the data types you want to clear. (Note: Deleting cookies will more than likely log you out of the EASA Learning Center.)
- Click Clear now
Chrome
- At the top right, click More > Delete browsing data
- Choose a time range, like Last hour or All time
- Select the types of information you want to remove
- Click Delete data
Why am I not able to test out of the EASA Vo-Tech courses?
EASA discovered that the vendor we licensed the learning content from had misconfigured the EASA Vo-Tech modules to not allow the final test to be accessed unless all lessons had been completed. In other words, no way to test out. The vendor has modified the course settings, however, the new settings will only take effect for students that are newly entering a Vo-Tech course.
If a student has passed the pre-test and remains locked out of taking the post-test, they may reach out to learn@pingguozs.com and explain the situation.
In order to unlock the post-test, EASA will need to mark each lesson as “completed.” Once done, the student should be able to go directly to the post-test. Even though the lessons have been marked as complete (required to unlock the post-test), the student should be able to go back to any of the lessons should they want to watch or review them.
Can I use an iPad/tablet to take courses?
Yes, you can use an iPad or tablet.
If using Safari, Firefox or Chrome web browsers on an iPad, you may encounter an "Http failure response for http://www.tpcfusion.com/cid/easa/api/courses/play-course: 401 OK" error message. This may also be accompanied by a request to log into a server called "Fusion".
This error may also occur with some newer desktop web browsers, including Google Chrome, Safari or Microsoft Edge.
The courses licensed from TPC Training (e.g., EASA Vo-Tech) are hosted on TPC Training's web server, not directly within learn.pingguozs.com. Your web browser may be blocking third-party content from outside learn.pingguozs.com.
THE FIX
- Safari: iOS
Settings > Safari > Prevent Cross-Site Tracking (Disable) - Safari: Mac OS
In Safari's main menu, go to Safari > Settings > Privacy > Prevent Cross-Site Tracking (Disable) - Firefox: iOS
Settings > Firefox > Allow Cross-Website Tracking (Enable) - Chrome: iOS
Settings > Chrome > Allow Cross-Website Tracking (Enable) - Microsoft Edge (desktop browser)
iPad or iPhone (Cross-Site Tracking Setting): Setting App > Edge > All Cross-Site Tracking (Enable the setting) - Google Chrome (desktop browser)
Go to Settings > Search for third-party cookies > Sites allowed to use third-party cookies > click Add, then enter [*.]pingguozs.com.
Note: For newer versions of Chrome, this fix may not work. We suggest you try using the Safari or Firefox web browsers. - Google Chrome (Android devices)
Go to the Settings menu in the Chrome application (three vertical dots).
Go to Privacy & Security.
Go to Safe Browsing and select 'No Protection'.
Go to Third Party Cookies and Allow Third Party Cookies.
Go to Do Not Track, and turn off.
In certain courses you may also encounter an issue where you are unable to see buttons to navigate to the next screen. If this happens, try changing the page zoom level of your web browser.
THE FIX
Safari: iOS
Settings > Safari > Page Zoom > set it to 75% or less
I'm taking a quiz/test. Why can't I navigate to the next question?
Why am I seeing an "Http failure response ..." error message?
If using Safari, Firefox or Chrome web browsers on an iPad, you may encounter an "Http failure response for http://www.tpcfusion.com/cid/easa/api/courses/play-course: 401 OK" error message. This may also be accompanied by a request to log into a server called "Fusion".
This error may also occur with some newer desktop web browsers, including Google Chrome, Safari or Microsoft Edge.
The courses licensed from TPC Training (e.g., EASA Vo-Tech) are hosted on TPC Training's web server, not directly within learn.pingguozs.com. Your web browser may be blocking third-party content from outside learn.pingguozs.com.
THE FIX
- Safari: iOS
Settings > Safari > Prevent Cross-Site Tracking (Disable) - Safari: Mac OS
In Safari's main menu, go to Safari > Settings > Privacy > Prevent Cross-Site Tracking (Disable) - Firefox: iOS
Settings > Firefox > Allow Cross-Website Tracking (Enable) - Chrome: iOS
Settings > Chrome > Allow Cross-Website Tracking (Enable) - Microsoft Edge (desktop browser)
iPad or iPhone (Cross-Site Tracking Setting): Setting App > Edge > All Cross-Site Tracking (Enable the setting) - Google Chrome (desktop browser)
Go to Settings > Search for third-party cookies > Sites allowed to use third-party cookies > click Add, then enter [*.]pingguozs.com.
Note: For newer versions of Chrome, this fix may not work. We suggest you try using the Safari or Firefox web browsers. - Google Chrome (Android devices)
Go to the Settings menu in the Chrome application (three vertical dots).
Go to Privacy & Security.
Go to Safe Browsing and select 'No Protection'.
Go to Third Party Cookies and Allow Third Party Cookies.
Go to Do Not Track, and turn off.
Why can I not see all the course activities in an interactive (SCORM) course?
When taking interactive courses licensed from TPC Training, students may be unable to see or scroll down to access of the the course activities (see screenshot). This is a known issue when viewing these courses on extra wide monitors. Simply reduce the width of your web browser window to get access to the missing content. This is a known issue and has been reported to the software vendor.
How do I assign courses to my employees?
Primary contacts, managers and subscription purchasers can assign subscriptions to employees (and remove subscriptions if needed), but it’s the actual employees that will log in and enroll themselves in courses. Simply let the employee know what course you want them to take, they’ll log in, find the course and click the enroll button for that course.